Here are the steps to add your profile picture to Office 365, which in turn will be displayed throughout the Office suite of products, such as Teams and Outlook Step 1: Go to https://outlook.office365.com/owa/?path=/options/myaccount/action/photo Step 2: Click on your profile icon at the top right Step 3: Click on the circle in the center to add or modify your picture Step 4: Click Apply That's it!!  Be sure to only use a photo that represents how you appear at work. Note: Please perform this process from a web browser on a computer.    

Symptom In locally installed Office 365 applications (Outlook, Visio, OneNote, etc...) the user cannot log into their Swinerton O365 account. After entering their @swinerton.com email address, and choosing "Work or School" account nothing happens. Fix Add the following value to the registry: Registry folder: Computer\HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Common\Identity Name: EnableADAL Type: REG_DWORD Value: 0

Capture an image on screen and edit it Screen Capture and Editing There are two options at Swinerton for capturing what is shown on your screen and editing these images: 1 - Microsoft's Snipping Tool - FREE and READILY AVAILABLE in Software Center 2 - SnagIt - you can request using this Service Request ticket, https://support.swinerton.com/support/catalog/items/4 Microsoft's Snipping Tool STEP 1: In your search field, start typing in "software center" > select it to open STEP 2: Load the Applications > find and select Snipping Tool STEP 3: Click Install

Overview With the move to Office 365 Online we are also migrating distribution lists into “Office 365 Groups” – The groups function much like a classic distribution list but with many more features. One of the new features is managing the group directly from Outlook. Follow the below steps to manage an existing Office 365 Group. IMPORTANT: You must be an Owner of the group to make changes. Process 1. From within Outlook, find and expand ‘Groups’ (located on the left side below all the inbox folders). 2. Find and click on the group you’d like to manage (in this example I'm using the Service Desk Team, group. 3. Once the group is selected you’ll see a ‘Group Settings’ button at the top of Outlook. 4. Select it then click ‘Edit Group’ to open the editor window. 5. From here you can manage the group – you can add/remove owner status, add/remove members, change groups settings, and even delete the group (so be careful!) 6. Once you’re finished making changes click ‘Ok’ to save them

BTech BTech Alerts & Notifications - Check this page for the latest information on emergencies and system outages. All times are Pacific. Microsoft Office Thank you for troubleshooting with our self-service tools! If, at anytime, any assistance is needed: Open a ticket with the Service Desk, Swinerton Support Customer Portal. Contact the Service Desk at 866-647-5200 For more information about the Service Desk, check out the Service Desk site. Problem Microsoft Office is prompting to be activated. Microsoft Office was not activated. This could be on a current computer or a new or replacement computer. Cause There are various causes for this issue, including, but not limited to: Expired subscriptions, incorrect date/time settings, or issues with your Microsoft account. The Microsoft activation is checked during the computer's build and deployment process, but this issue occurs occasionally and rarely. Estimated Troubleshooting Time Estimated gauge to identify how long this troubleshooting article, typically, takes to complete. Solution Make sure you are connected to the the Swinerton network or on the Swinerton VPN. Open an office application Sign into office.com if you are asked Relaunch your office application If not prompted, sign in under File > Office Account or in the upper-right corner of the application where the profile picture is normally located Ticket Logging Guide Subject: Microsoft Office is prompting for Activation Description: Microsoft Office is prompting for Activation User information Contact information (best time to contact, if needed) Priority: Low Issue: Applications / Software Category: Product: Office 365 Tag(s): Office 365 Activation

BTech BTech Alerts & Notifications - Check this page for the latest information on emergencies and system outages. All times are Pacific. Visio Overview Purchase of Visio Online Plan licenses require approval and a cost code for the charge. See below for the cost charged for each license type. License Cost Visio Online Plan 2 $15/user/month https://products.office.com/en-us/visio/microsoft-visio-plans-and-pricing-compare-visio-options

BTech BTech Alerts & Notifications - Check this page for the latest information on emergencies and system outages. All times are Pacific. Project Overview Purchase of Project Online Professional licenses require approval and a cost code for the charge. See below for the cost charged for each license type. License Cost Project Online Professional $30/user/month https://products.office.com/en-us/project/compare-microsoft-project-management-software?tab=1