Microsoft Office is prompting for Activation BTech BTech Alerts & Notifications - Check this page for the latest information on emergencies and system outages. All times are Pacific. Outlook Thank you for troubleshooting with our self-service tools! If, at anytime, any assistance is needed: Open a ticket with the Service Desk, Swinerton Support Customer Portal. Contact the Service Desk at 866-647-5200For more information about the Service Desk, check out the Service Desk site. Problem Microsoft Office is prompting to be activated. Microsoft Office was not activated. This could be on a current computer or a new or replacement computer. Cause There are various causes for this issue, including, but not limited to:Expired subscriptions, incorrect date/time settings, or issues with your Microsoft account. The Microsoft activation is checked during the computer's build and deployment process, but this issue occurs occasionally and rarely. Estimated Troubleshooting Time Estimated gauge to identify how long this troubleshooting article, typically, takes to complete. Solution Make sure you are connected to the the Swinerton network or on the Swinerton VPN. Open an office application Sign into office.com if you are asked Relaunch your office application If not prompted, sign in under File > Office Account or in the upper-right corner of the application where the profile picture is normally located Ticket Logging Guide Subject: Microsoft Office is prompting for Activation Description: Microsoft Office is prompting for Activation User information Contact information (best time to contact, if needed) Priority: Low Issue: Applications / Software Category: <Pick the Office app that is having the issue> Product: Office 365 Tag(s): Office 365 Activation
