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Freshservice Contract Module – Editing A Vendor

Modified on: Wed, Jan 29 2025 1:10 PM
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Contract Information



  1. Access https://support.swinerton.com/helpdesk/tickets

  2. Click on “Admin” icon from the navigation bar located on left side of screen then click on “Vendors”
      

To edit a vendor, complete the following steps:

 

  1. Scroll through vendor list or use the “Search” box.
    • If scrolling, select and click on vendor to edit.
    • If using the “Search” box be sure to select the contract. You may need to scroll down to find the contract section. See below:
    • Use scrolling bar on right side


    • If the contract exists it will be in the “Contract” section of the search. Click on contract to open


  2. Click Edit Vendor 


  3. “Edit Vendor”pane will appear.
    1. Edit fields 
    2. Click Save


    3. Editing vendor is complete.

 

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