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AGENT - Updating a Change from Backlog
AGENT - Updating a Change from Backlog -
If a Product Line Manager assigns a change dir
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APPROVER - Approving (or Rejecting) a Change Request
APPROVER - Approving (or Rejecting) a Change Request -
NOTE: How to Video available HERE
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Change Definitions and Lifecycle
Change Type and Status Overview:
With our strategic decision to move Changes back to Fresh Service
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Converting a Ticket to a Change
Converting a Ticket to a Change -
NOTE: How to Video available HERE
STEP 1: F
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Converting a Ticket to a Problem
Converting a Ticket to a Problem -
NOTE: How to Video available HERE
STEP 1: From the
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Creating a Change after Change Request Approval
Creating a Change after Change Request Approval -
NOTE: How to Video available HERE
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Creating a Change Request Using the Service Catalog
Creating a Change Request Using the Service Catalog -
NOTE: How to Video available HERE
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Creating a Problem or Change in Fresh
Creating a Problem or Change in Fresh -
NOTE: How to Video available HERE
STEP 1: