BTech BTech Alerts & Notifications - Check this page for the latest information on emergencies and system outages. All times are Pacific. Category: External BTech Support Information How to Submit a Ticket Directly to the Integrations Queue via Email Purpose This article provides instructions for submitting a ticket directly to the Integrations team using email for faster handling. Steps to Submit a Ticket Open your email client Send an email to the correct address Submit your support ticket by sending an email to: techsupport@swinerton.com Include [Integrations] in the subject line To ensure that your ticket is routed directly to the Integrations queue, include the keyword [Integrations] in the subject line of the email. This will help prioritize your request. Example Subject: [Integrations] XYZ Issue You can create a brand new email or forward an email with associated conversation and attachments. For example