Adobe Print to PDF Generates Text File Instead of a PDF BTech BTech Alerts & Notifications - Check this page for the latest information on emergencies and system outages. All times are Pacific. Adobe PDF Thank you for troubleshooting with our self-service tools! If, at anytime, any assistance is needed: Open a ticket with the Service Desk, Swinerton Support Customer Portal. Contact the Service Desk at 866-647-5200For more information about the Service Desk, check out the Service Desk site. Problem Adobe Print to PDF Generates Text File Instead of a PDF Cause System settings related issue. Estimated Troubleshooting Time 5 minutes. Solution Right-click on Adobe PDF Printer Select Printing Preferences Select Adobe PDF Settings tab Uncheck Rely on system fonts only; do not use documents fonts Click on Apply Click OK Have the user test again and this time it should print as PDF file. Ticket Logging Guide Subject: Adobe Print to PDF Generates Text File Instead of a PDF Description: Adobe Print to PDF Generates Text File Instead of a PDF Troubleshooting performed. Priority: Low Issue: Applications / SoftwareCategory: Adobe Products