Outlook Working Offline BTech BTech Alerts & Notifications - Check this page for the latest information on emergencies and system outages. All times are Pacific. Category: Outlook Category: (Hot Issues) New Outlook Outlook Thank you for troubleshooting with our self-service tools! If, at anytime, any assistance is needed: Open a ticket with the Service Desk, Swinerton Support Customer Portal. Contact the Service Desk at 866-647-5200For more information about the Service Desk, check out the Service Desk site. Problem Outlook will report it is working offline and have a red X over the icon. Cause Outlook's feature "Work Offline" was enabled. Outlook is Offline. Estimated Troubleshooting Time 2 Minutes Solution Within Outlook, click Send / Receive Click the Work Offline to toggle this setting on or off. Ticket Logging Guide Subject: Outlook - Working Offline Description:Outlook is in Work Offline mode. Priority: Medium Issue: Email Category: Microsoft Outlook