Information Security
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Problem

• A website address (URL, domain name) is very similar to a real Swinerton website address.  
  • Swinertonco.com, swinertoncorp.com, swinerton-usa.com, swinertton.com 
• Examples:
  

  The letter “v” used twice instead of the letter “w”.  Bad Web Address: www.svvinerton.com	Typo in the Web Address (URL, domain name).  Bad Web Address: www.swnierton.com

  
  

Cause

• A domain name was registered with a similar name that was used to send a potential fraudulent email opening lines of credit, requesting payment, and/or requesting a payment change.
  • Examples of references to this type of issue: 

    Email Domain Spoofing Email Typosquatting Email Domain Phishing

    Email Cybersquatting Email Domain Attack Email Trademark Infringement

Estimated Troubleshooting Time

• 5 Minutes. 

Solution

1. Gather the following information: 
   • Exact Website Address (copy and paste):
   • Attach a screenshot showing the Website Address (URL, domain name) to the ticket. 
   • Contact information for the first recipient of the email.
     
     
2. Open a ticket with the Service Desk to report the issue using the Swinerton Support Customer Portal.

Ticket Logging Guide

• Subject:
  

  Website Address Domain Name Trademark Infringement - (Name of Domain)

• Description: 
  • Include the Website Address (URL, domain name) (copy and paste). 
  • Include any information that may help identify the impact of the issue.
    
    
• Attach a file: Attach a copy of the original email with mail headers (if applicable) to the ticket.
• Priority: Low 
• Issue: Cyber Security 
  • Category: Domain Infringement