How to Submit a Ticket Directly to the Integrations Queue via Email
Modified on: Thu, Jan 30 2025 1:50 PMBTech |
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How to Submit a Ticket Directly to the Integrations Queue via Email
Purpose
- This article provides instructions for submitting a ticket directly to the Integrations team using email for faster handling.
Steps to Submit a Ticket
- Open your email client
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Send an email to the correct address
- Submit your support ticket by sending an email to: techsupport@swinerton.com
- Include [Integrations] in the subject line
- To ensure that your ticket is routed directly to the Integrations queue, include the keyword [Integrations] in the subject line of the email.
- This will help prioritize your request.
- Example Subject:
[Integrations] XYZ Issue
- To ensure that your ticket is routed directly to the Integrations queue, include the keyword [Integrations] in the subject line of the email.
- You can create a brand new email or forward an email with associated conversation and attachments.