APPS SERVICE DESK - NEW EMPLOYEE ACCESS
APPS – SERVICE DESK ~ NEW EMPLOYEE
Active Directory
Admin Account
Autodesk (BIM)
BTech SwinNet Site and Files
CMiC
Fresh Service
LDAP
OpenSpace
Power BI Reports
RentalResult
SCCM
SharePoint sites: BIM and OpenSpace
SnagIt (optional, Request via Service Request ticket)
Teams
Textura
Workday
WorkMax
BIM https://admin.b360.autodesk.com/login?hq_return_url=%2Fadmin%2F62de9b9a-89b5-4ff4-9b5f-577730377df5%2Fsettings
BIM SharePoint https://swinerton.sharepoint.com/sites/privatesite_btech/BTechRecovery
CMiC R12 PROD: https://cmicr12web.swinerton.com/cmicprod/SdMenu/
Fresh Service https://support.swinerton.com/helpdesk/tickets
LDAP PROD: https://cmicent.swinerton.com:4443/oiddas/
LDAP TEST/DEV (access via Remote Desktop) https://cmictestent.swinerton.com:4443/oiddas/
OpenSpace https://swinerton.sharepoint.com/sites/OpenSpaceW_Vendor/Lists/OpenSpace%20Projects/AllItems.aspx
OpenSpace SharePoint https://swinerton.sharepoint.com/sites/privatesite_btech/BTechRecovery
Power BI https://app.powerbi.com/home?noSignUpCheck=1
Service Catalog https://support.swinerton.com/support/catalog/items
Software Center
SwinNet https://swinerton.sharepoint.com/sites/swinnet_home
Workday: https://www.myworkday.com/swinerton/d/home.htmld
WorkMax: https://app.workmax.com/logon/
- Add Signature to Outlook and Fresh Service
- WD Learning, enroll in CMiC training (trainings are under construction for R12 updates)
- Remote Desktop
- SDESKMGMT01
- CMICR12ADMIN01 (SQL Developer)
- CMICR12ADMIN02-08
- CMICR12TSADMIN1 (LDAP TEST)
- Resources
- SwinNet Sites for apps we support
- Z drive folders
- Teams: add to Service Desk Team and Channels
- AD Security Groups
External User Processing:
- add to CMiC_EUR_FileDrop; allows them to save the .xlsm attachments to script folder
- add to CMiC_EUR_Import_Results; allows them to receive the email notification with attachment
- add to Email account so they receive the new account notification