CMiC - RTI disabling triggers

Subject: RTI disabling triggers

Whenever CMiC installs hotfixes or patches, RTI triggers that we don't use are also enabled. This request is to disable those triggers to prevent any potential problems. Enabling all RTIs during CMiC installation can lead to unnecessary installations and potential problems. We prefer to be selective about which RTIs we enable.
CMiC has been configured to send an alert, the Swinerton CMiC team can create a support ticket with CMiC to request the disabling of the RTI script as a workaround.

Since this issue is related to a CMiC product problem, it is necessary for the Swinerton CMiC team to create a case with CMiC for resolution.
This change is a single-step process and is not intrusive. It is safe to run directly in production, as we have done so multiple times before. Please review the CMiC support tickets and you will see that we have addressed this issue in the past.
Please authorize them to install to TEST first and then to PROD. This doesn’t take any downtime and it only suppresses some errors.
This is not a typical programming change. This script run(installation) only takes 30 seconds to install and will not cause any downtime. You can authorize any day.

If the issue is not addressed promptly, the RTI triggers will continue to generate a lot of unnecessary messages in the database, which could lead to system-wide problems.
To resolve this, Swinerton CMiC team needs to create a change request with CMiC.