Freshservice Contract Module – REPORTING BTech BTech Alerts & Notifications - Check this page for the latest information on emergencies and system outages. All times are Pacific. Category: Management Contract Contract Information Access https://support.swinerton.com/helpdesk/tickets Click the Assets icon from the navigation bar located on left side of screen. Click Contracts Quick Tip: Short cut to create new contract. Click on the plus symbol located up right side of screen. Set the Filter options located on right side of screen. Choose the options by clicking on the drop down arrows or clicking in the box for each field. Once options have been selected click on “Export” You will then receive the following box: NOTE: Do not click on “Add New” this will open a new contract. If this is clicked by mistake, simply click Cancel. Click on the email “Export of Contracts for support.swinerton.com”, then click on “here” within the body of email. Spreadsheet will download and open. The report will contain data with the options selected based on what was selected from the filter. The report will also contain every field in the contracts module. At this time these fields cannot be deselected through the reporting tool.