Freshservice Contract Module – TERMINATED Option BTech BTech Alerts & Notifications - Check this page for the latest information on emergencies and system outages. All times are Pacific. Category: Management Contract Contract Information How to use the “Terminated” option NOTE: If the contract is already in “Expired” status the dates will need to be updated to show current date for the "Terminated" button to appear. To update "End Date" and see option for “Terminate” Click Edit In "Tenure of Contract", click End Date and select the date. Click Update Click Ok on pop-up box Click Submit for Approval Click Approve To set contract to “Terminated” Located upper right side of screen Click the Terminated button A pop-up box will appear after clicking on “Terminated”, click OK The next box to pop-up will be notifying you that the contract has been “Terminated” You should see that the contact now is “Terminated”. If, by chance, this is done in error simply click on “Edit”. If “Terminated” status was clicked by mistake do the following: Click Edit Make updates/changes.Once finished click Update, this will put the contract in “Draft” status. Be sure to click on “Submit for Approval” so the approver can approve and move contract from “Draft” status or “Pending Approval” status NOTE: If you are already the approver, complete the following steps to move contract from “Draft” or “Pending Approval” Click Submit for Approval Click Approve Contract is now in “Active” status
