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Destini Shortcuts Missing in Remote Desktop App

Modified on: Tue, Nov 14 2023 1:46 PM

Destini uses a remote desktop app that allows creating shortcuts to launch it. Sometimes the shortcuts disappear and need to be manually re-created. Below are the steps for re-creating the shortcut: 


  1. Hit the 3 dots in the top right corner and click on the “Subscribe" option
  2. You will have to get the email address that was assigned to you by Beck Tech when you first set up Destini 
    1. Just search for “Beck Tech” or “support@beck-technology.com” in Outlook


  3. Use the email address you found and the password you created when setting up Destini for the first time to sign in
    1. Please see this article if you forgot your password
  4. Destini requires MFA so proceed through the verification prompts 
  5. Once you sign in you will be able to see the shortcuts again on the top left


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