SwinApp - Top FAQ's

SwinApp - Top FAQ's -

Q: "I didn’t receive an email invite"

A: Let the customer know which email account to check for their activation email. As a reminder, the customer can reset their Swinerton password HERE.

Q: "I got a new iPhone and I’m trying to download the app, but the App store says I already redeemed the code (iOS only)"

A: Ask the customer to open the App Store on your phone > click on your profile circle (top right) > Purchased > My purchases > look for the SwinApp app and download it from there.

Q: "I’m getting too many notifications"

A: Remind customers they can set their notifications to the right level for them. Here are detailed instructions on adjusting notifications.