Bluebeam Won't Open/Load
Modified on: Wed, Apr 9 2025 11:45 AMCause: Windows Updates & Bluebeam Updates could cause a malfunction that results in Bluebeam Revu not opening
Solution: Reinstall Bluebeam from the Software Center. Make sure to close all Office programs before installation! (Outlook, Word, Excel, etc):
1. Press the Windows Key > Type "Software Center" > Open the Software Center Application.
2. Once in Software Center, in the top right search for Bluebeam, click on the most recent version of Bluebeam Revu (in this case 20.2.40).
3. On the new screen you should have an "Install" button available, click on that and wait for application to download and install. (note: It may say Uninstall, if that's the case go ahead and click that, wait until the application shows install and click that)
4. Once Bluebeam shows as "Installed" try to load Bluebeam again. If it still does not work you may need to click the uninstall button and go back to step 3.
IF this does NOT work, change these settings within Bluebeam.
1. Open Bluebeam, click on “Revu” in the top left corner then click on “preferences”
2. Go to “advanced” options, then go to the 2D Rendering tab
3. Underneath you will see the rendering engine setting and it will have a drop down. If it is set to “Software” change it to “Hardware” and vice versa
4. Same goes for the 3D Rendering tab. If it is set to “DirectX 11 (software)” change it to “DirectX 11 (hardware)”
5. Click “OK” at the bottom, then close and reopen Bluebeam
****If Bluebeam continues to behave abnormally slow please submit a ticket to the Service Desk and we will reach out to take a look.