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Error Accessing CMiC Enterprise Report: "Default Logon Company is not set for User"

Modified on: Mon, Nov 30 2020 3:21 PM

Error Accessing CMiC Enterprise Report: "Default Logon Company is not set for User"


Problem: I am unable to access a report in CMiC Enterprise, that I should be able to access. I am seeing the error message below, "Default Logon Company is not set for User____ under application___."  

The error message you received is telling you that you had not yet Set User Defaults for that specific module/report in Enterprise.



Solution:

STEP 1: Log in to CMiC Enterprise

STEP 2: Go to Job Costing > Setup > Set User Defaults under the specific module you are receiving the error message in 


STEP 3: Manually enter the following information in the box that pops up:

  User: Enter your Username

  Default Company: Enter 010

  Default Department: Enter 00




STEP 4: Refresh CMiC as follows.
       Go up to File > select New Session > log back into CMiC using the new browser window ("x" out of all other browser windows running CMiC)
       


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