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Image Manager: Coder/Approver/Accountant Seeing Error Message "ORA-20099: Job does not take costs"

Modified on: Wed, Dec 28 2016 10:51 AM

Image Manager: Coder/Approver/Accountant Seeing Error Message "ORA-20099: Job does not take costs"


Problem: A Coder, Approver, or Accountant sees the red error message below when trying to Code/Approve an invoice in Image Manager, "ORA-20099: Job (X) does not take costs." The screen under Cost Coding Detail turns pink. This prevents them from Coding/Approving.



Solution: This error message means the job is closed and is no longer accepting costs. You will not be able to charge an invoice to this job number. The Coder, Approver, or Accountant will need to reject the invoice and request that it be resubmitted to a different (open) job number.

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